Business Intelligence

Most small and medium-sized businesses are not short of data, they are short of usable information. Reports are assembled in Excel, the ERP figures do not agree with the accounting figures, and the picture of one month reaches management halfway through the next.

MDC's Business Intelligence service automates management reporting: we consolidate your data from every system, design the reports you actually need, and deliver them as live, interactive dashboards.

Analysis comes first

Before we design a single report, we examine what your business is trying to achieve and what currently prevents you from measuring it. We record which data exists, which is missing, and which processes need to change so that reliable data is produced.

This step is the reason our projects do not end up as charts nobody opens. A reporting system built on incomplete data produces incomplete decisions.

How we work

Phase 1
Gap analysis
Management objectives, available data, gaps in information and processes.
Phase 2
Consolidation & design
Connecting sources, data model, report design for each audience.
Phase 3
Operation & evolution
Automated refresh, user support, adjustment as your needs change.

What the service includes

  • Consolidation of data sources. ERP, sales management, CRM, Excel files, Google Analytics, sales and warehouse data — brought into a single view.
  • Reports designed around how you operate. Not off-the-shelf KPI packages, but whatever the gap analysis shows you need.
  • Automated refresh. Figures update without manual preparation.
  • Predictive analysis. Sales trends, stock levels, customer behaviour.
  • A specialist team. We handle the technical side; you use the information.

What changes in management's day-to-day

  • Decisions made in real time, not on last month's figures.
  • No time spent preparing reports by hand.
  • A single view of revenue and cost, making it easier to see where money is being lost.
  • A clearer picture of customer behaviour and market trends.

If you think your business is too small for this, or that you first need to "sort out your data", it is worth reading the 6 myths about data analysis.

See live Power BI reports

The demos below are fully interactive. Filter, change the period, and see how a report works in practice.

Hotels
Occupancy, ADR and RevPAR, arrivals and room nights, revenue by booking channel, country and room type — with year-on-year comparison.
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Education
Revenue, costs and profitability per student, budgets, costing, break-even points, cash flow and enrolment statistics.
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Manufacturing & exports
Sales by product, customer, salesperson and country, revenue per kg and litre, raw material costs, stock, collections and market share.
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Service providers
Revenue, cost and margin by service and client, billable hours, visits and cost analysis.
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Travel agencies
Bookings, transfers and excursions: revenue, cost and profit per PAX, per tour operator and per salesperson.
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Financial analysis
Balance sheet and profit & loss, financial ratios, Z-Score, break-even point, EBITDA and sensitivity analysis.
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We do not replace your ERP provider. Our experience from Business Intelligence projects across different ERP systems allows us to work effectively alongside them, without stepping into their role.

Contact us to arrange a free consultation.